What is a virtual challenge?
Virtual challenges offer the flexibility of registering for sport events that can be completed at any location at your own pace & time. Earn your rewards easily for the registered races by submitting your distance and time results on our mobile app.
What virtual challenges can I join in raceXplus?
Currently you can subscribe for virtual running, virtual cycling, virtual swimming and the combinations of these three as virtual triathlon challenges. More is coming, if you want to get notified subscribe to our newsletter!
What do I need to do to take on a challenge?
First, you need to have good health conditions to exercise and willingness to complete a sport challenge. You will also need a debit or credit card to subscribe and an Android or iOS mobile phone to submit your results through our mobile app. That’s all! Have fun.
What languages do you support?
You can select English, Polish, Czech, Slovak and Hungarian languages with both app and website.
What will I get by registering to a virtual challenge?
Other than getting fit and motivated, you will get
- Individual entry on a virtual challenge you subscribed to;
- A stunning custom-made finisher’s medal as a gift after your challenge completed;
- Free app to submit your results and follow a wonderful story about your selected challenge;
- Finisher-only access to digital vouchers and discounts from sport and fitness brands.
Where can I complete my virtual challenge?
You can complete it anywhere you want to, like in your house, around your neighbourhood or a social place. Don’t forget to stay safe during your exercise and follow the law.
How much time do I have to complete a challenge?
It’s based on your pace. You can complete a challenge within a day as a single session or within weeks or months as multiple sessions. Your challenge will be completed once you reach the total distance and it has been recorded to our system via the raceXplus app. Faster you complete it, earlier you will get your bling. If it’s not completed within 12 months after registration, your challenge will be automatically closed.
How to receive my medal?
After completing the challenge, we are mailing you the medal to your registered address. If you want to change your shipping address please update the information in your profile page or contact us. You can update it before your challenge is completed.
How to get my perks?
On our website you can find a selected collection of vouchers and discount coupons under the Perks section. All the active perks accessible once you completed a challenge after login. The coupons can be used in our partners’ site or store as per their T&C.
